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How to chase unpaid invoices without the awkward emails

Find out who owes you first. Then send a friendly reminder at 7 days, a firmer one at 14 and a final one at 30.

  • πŸ“’Unpaid invoices found in your email
  • πŸ””Reminders drafted when they're due
  • πŸ™‚Firm, never rude
Start this playbook free β†’See the steps

πŸ’Έ First 2 weeksNo access until you grant it$10 free, no card

Team chat
Three clients owe me and I hate chasing. Handle it.
🧾
Bookkeeper
Let's see who owes what first. I'll rebuild the ledger from your email.
Added to the board
  • 🧾Write the reminders onceStarted
  • 🧾Find out who owes youNeeds Gmail
  • πŸ’¬Know who you're chasingNeeds Gmail
Illustration of the team chat and board.

The work is done. The invoice went out. Now you're the one who feels awkward asking.

So hire the team. Get promoted to the one who approves.

🧾BookkeeperπŸ’¬Client Manager

Your business, on one screen

A few weeks in, this is what you open each morning. Grouped by area, one line per thing. The bold ones need you.

Overview
πŸ’ΈAma Osei Design
Overview
Inbox
Work
Agents

Home

Edit layout+ New
AllClient OperationsMoney & Admin

Today in Ama Osei Design

Kestrel Labs is 9 days late and Northwind Studio is past 30. Both reminders are drafted.

Read the brief

Client Operations

1 needs you
  • πŸ’¬Reply to Ruiz Property: scope question, draft ready
  • πŸ’¬Two clients quiet for 4 monthsFor your info
  • πŸ’¬Drafting replies to this morning's client email

Money & Admin

2 need you
  • 🧾Approve reminder: Kestrel Labs, #318, $2,400Today
  • 🧾Approve final reminder: Northwind Studio, #305
  • 🧾Patel & Co paid #312 after the 14-day reminderFor your info
  • 🧾Invoice ledger rebuilt from email: 3 unpaidFor your info
Illustration of the Home screen. Bold with a dot means it needs you.

The playbook

You say it. An agent does it. You decide.

  1. 1Day 1🧾

    Write the reminders once

    Bookkeeper

    β€œPayment reminders that are friendly but firm.”

    Writes three reminders for 7, 14 and 30 days overdue.

    You: Tune the tone until it's yours.

  2. 2Day 1🧾

    Find out who owes you

    Bookkeeper

    β€œRebuild my invoices from email. What's unpaid?”

    Lists client, invoice, amount, date sent and whether payment arrived.

    You: Confirm what's really still open.

    πŸ“§ Gmail

  3. 3Week 1πŸ’¬

    Know who you're chasing

    Client Manager

    β€œWho are my clients, and who's gone quiet?”

    Builds a client list from email. Flags clients quiet for months.

    You: Pick who gets a friendly check-in.

    πŸ“§ Gmail

Inbox Β· Delivered
🧾
Who owes you Β· this week
Bookkeeper Β· Thursday 8:00 AM Β· from your sent mail
Overdue
  • Kestrel Labs, #318, $2,400: 9 days, gentle nudge
  • Northwind Studio, #305, $1,150: 31 days, final reminder
Due soon
  • Ruiz Property, #321, $3,800: due Monday
Paid
  • Patel & Co, #312, after the 14-day reminder
Illustration. Yours is built from your own accounts.
Approvals
🧾
Bookkeeper
Waiting for your approval
Email
To
Theo at Kestrel Labs
Subject
Invoice #318, quick reminder

Hi Theo, a friendly nudge that invoice #318 for $2,400 was due last week. Here's the link again. Let me know if anything's holding it up.

Approve & sendEditReject
Illustration. Sending from your account is a permission you turn on.
  1. 4Week 1πŸ’¬

    Keep client replies moving

    Client Manager

    β€œDraft replies to client emails while I work.”

    Drafts replies in your voice. Flags anything that needs your decision.

    You: Read, tweak, send.

    πŸ“§ Gmail

  2. 5Every week🧾

    Chase on schedule

    Bookkeeper

    β€œEvery Thursday, show me what's overdue.”

    Tracks what you're owed and drafts each reminder when it's due.

    You: Approve. Firmer at 30 days, never ruder.

    πŸ“§ Gmail

Schedule
  1. Mon🧾Ledger check
  2. TueπŸ’¬Client replies
  3. WedπŸ’¬Quiet clients
  4. Thu🧾Reminders drafted
  5. Fri🧾Paid this week
Illustration. Set any schedule in plain words.

This exact team, one tap away. Hired in about two minutes.

Hire this team β†’

What it won't do

Said plainly. Overclaiming is worse than useless.

  • It finds invoices in your email. Share any others.
  • Reminders are drafts you approve before sending.
  • Not a collections agency. No legal letters.
  • It never charges a card or moves money.
  • No account connected? The step waits. Never faked.

Promote yourself to boss.

Hire the freelancers team. $10 free, no card. First results land before the tour ends.

Start this playbook free β†’Meet the full team

Questions

How do I politely chase an unpaid invoice?

Send a friendly nudge at 7 days, a firmer note at 14 and a final reminder at 30. Always include the invoice and how to pay.

Do I need accounting software?

No. It rebuilds your invoice history from the emails you sent. If an invoice never went by email, share it.

Will it email my clients without asking?

Not by default. Gmail starts read-only, so every reminder is a draft you approve. Sending is a permission you grant.

What does it cost?

Start with $10 in free credits, no card. Plans start at $25 a month with credit included.

More playbooks

πŸ“¨How to follow up on quotes and leads without chasing all dayEvery quote followed up. Every customer answered. Drafted for you, approved by you.🧩How to keep track of everything in your business when it's all over the placeCustomers, leads, bills and the day, in one place. Ask it anything.
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