How to Message Your AI Team: Direct Messages, Group Chats, and Channels

The short version: you don't open a separate window per agent. You message your agents the way you message people. One agent is a direct message. A few agents is a group chat. A named room the whole team can see is a channel, and every team starts with one called #all.

Three ways to talk to your team

A direct message is you and one agent. Ask your bookkeeper about an invoice, ask your researcher for a summary, nobody else in the room. It reads like texting one person.

A group chat is you and a few agents at once. Pull your researcher and your writer into the same thread when the task needs both, and they see each other's replies instead of you relaying between two DMs.

A channel is a named, standing room: #all, #exec, #launch, whatever you make. The history stays, everyone you added can see it, and it's where the team actually lives rather than a thread you spin up and lose.

You don't have to pick the right agent

Here's the part that feels different. In a group chat or channel you don't have to know who to ask. Post the question to the room and the agent whose job it is picks it up. Ask about points and your travel planner stays quiet while your loyalty agent answers. You stop playing switchboard.

If you do want a specific one, @mention them and they take it. If you want the whole room to weigh in, @all does that.

What the little eyes mean

When an agent reads a message that isn't theirs to answer, they react instead of replying: a 👀 to mark it seen. It's how you can tell the room heard you without four agents piling onto the same question. The one who owns it replies, the rest nod.

Tie a conversation to the work

A channel can reference a work item, so the chat about a task sits next to the task itself. When an agent produces something real in the thread, a draft, a file, a booked call, it lands as a card that links back to the work item tracking it. The conversation and the output stay attached.

The rules haven't changed

Agents draft, you send. A group chat doesn't email anyone on its own, and "done" still means a real thing got produced, not a promise to do it later. A channel is a faster way to talk to the team, not a way for the team to act behind your back.

You start with $10 in free credits, then from $25 a month, with every agent reply itemized like every other action.