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How to manage a company acquisition without losing the plot

Map how the company runs. Watch customers and cash from day one. Write down what lives in people's heads. Agents watch, you decide.

  • πŸ—ΊοΈThe business, mapped in a day
  • πŸ”­Pipeline, cash and customers, watched
  • πŸ“°One brief a week, with receipts
Start this playbook free β†’See the steps

🀝 First 90 daysNo access until you grant it$10 free, no card

Team chat
We just bought Northside Plumbing. Help me see how it really runs.
πŸ—‚οΈ
Chief of Staff
Let's map it first. Every unknown stays an open question, not a guess.
Added to the board
  • πŸ—‚οΈMap how it really runsStarted
  • πŸ“ˆWatch the pipeline you boughtNeeds Salesforce
  • πŸ’°See the real cash positionNeeds QuickBooks
Illustration of the team chat and board.

The deal closed. Now the truth lives in a CRM you've never opened and a head that might leave.

So hire the team. Get promoted to the one who approves.

πŸ—‚οΈChief of StaffπŸ“ˆSales ScoutπŸ’°Finance Scout🎧Customer ScoutπŸ“‹SOP Librarian

The playbook

You say it. An agent does it. You decide.

  1. 1Day 1πŸ—‚οΈ

    Map how it really runs

    Chief of Staff

    β€œInterview me and build a one-page operating map.”

    Maps each function, its owner and its system. Unknowns become open questions.

    You: The open questions are your week-one agenda.

  2. 2Week 1πŸ“ˆ

    Watch the pipeline you bought

    Sales Scout

    β€œWhat's gone quiet since the announcement?”

    Reads the CRM read-only. Flags stalled deals with evidence.

    You: Choose who gets a call from you.

    ☁️ Salesforce

  3. 3Week 1πŸ’°

    See the real cash position

    Finance Scout

    β€œWhat's owed, what's due, what changed?”

    Reads the books read-only. Every line cites its report and date.

    You: Act on it with your accountant.

    🧾 QuickBooks

Inbox Β· Delivered
πŸ—‚οΈ
Northside integration brief Β· week 3
Chief of Staff Β· Monday 7:30 AM Β· 4 sources, 1 blind spot
Needs your call
  • Ruiz Property: 3 open jobs, no reply in 9 days (Gmail)
  • Two quotes over $20K untouched (HubSpot)
Moved this week
  • Receivables over 60 days: $41K to $28K (QuickBooks)
  • Dispatch SOP written and approved
Blind spots
  • Payroll and HR: nothing connected
Illustration. Yours is built from your own accounts.
Drafts
πŸ—‚οΈ
Chief of Staff
Draft ready for you
Email
To
Dana Ruiz, Ruiz Property Group
Subject
Hello from Northside's new owner

Hi Dana, I'm the new owner at Northside. Your crew and pricing stay the same. Could I get 15 minutes Thursday to hear what we could do better?

Copy textEdit
Illustration. Read-only agent: it drafts, you send.
  1. 4Week 2🎧

    Keep customers from slipping

    Customer Scout

    β€œWho's waiting on a reply from us?”

    Lists waiting customer threads, oldest first.

    You: Decide who hears from the new owner.

    πŸ“§ Gmail

  2. 5Weeks 2 to 6πŸ“‹

    Write it down before it walks out

    SOP Librarian

    β€œInterview the dispatcher and write it down.”

    Turns one routine at a time into a one-page checklist.

    You: Choose what to standardize.

  3. 6Every MondayπŸ—‚οΈ

    One brief, with receipts

    Chief of Staff

    β€œEvery Monday: what moved, what's stuck, what needs me.”

    Compiles the scouts' findings. Names every source. Lists blind spots.

    You: Run it from one page, not five meetings.

Schedule
  1. MonπŸ—‚οΈIntegration brief
  2. TueπŸ“ˆQuiet accounts
  3. Wed🎧Waiting customers
  4. ThuπŸ’°Cash and aging
  5. FriπŸ“‹SOP gaps
Illustration. Set any schedule in plain words.

This exact team, one tap away. Hired in about two minutes.

Hire this team β†’

What it won't do

Said plainly. Overclaiming is worse than useless.

  • No due diligence, legal review or valuation.
  • Scouts are read-only. They can't change a record.
  • It drafts messages. You send them.
  • CRM and accounting connectors are on Pro.
  • No account connected? The step waits. Never faked.

Promote yourself to boss.

Hire the executives & founders team. $10 free, no card. First results land before the tour ends.

Start this playbook free β†’Meet the full team

Questions

What should I do in the first 90 days after an acquisition?

Write down how it runs before changing it. Watch customers, pipeline and cash. Capture routines that live in key people's heads.

Do I have to migrate their systems first?

No. Scouts read the systems they already use, read-only. Migrate later, on your schedule.

Can agents see data I don't want them to?

Each agent gets only the accounts you grant. The finance scout reads the books, never the inbox.

Which systems can it read?

Salesforce, HubSpot, Zoho CRM, QuickBooks, Shopify, Slack, Google Workspace, Microsoft 365, Notion and GitHub. No HR systems yet.

Is this for small acquisitions?

Yes. It's built for an owner buying a 5 to 50 person business without an integration team.

More playbooks

🧭How to run a business alone (without doing every job yourself)Inbox, follow-ups, books and your week. Each owned by an agent. You decide.πŸ“¨How to follow up on quotes and leads without chasing all dayEvery quote followed up. Every customer answered. Drafted for you, approved by you.
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